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Remove contacts from a contact list

Article: 000033916
Updated: May 5, 2025

Remove an individual contact from a list or multiple lists, or remove a group of contacts from a specific contact list

Keeping an organized contact list is a best practice and helps ensure that when you send an email, the right contacts receive it. As your contact list grows and your organization's needs change, you may need to shift your contacts around and remove them from a specific list.

Removing a contact from a contact list doesn't delete the contact from your account. The contact is still active and can be added to a different list at any time.

 

Light Bulb IconDid you know? If you have contacts who aren't assigned to a list, you're missing chances to send them targeted emails. It's a good idea to periodically check for these contacts and make sure they're added to a list.

 


Remove an individual contact from a list

It only takes a couple of clicks to remove an unwanted contact from a list.

  1. Click Contacts. > All contacts.
  2. Click the Contacts tab.

    Contacts drop-down menu expanded and All contacts option selected, Contacts dashboard with Contacts tab selected 
  3. Search for the contact you want to view.
  4. Next to the contact, click . . . > Edit.

    Contacts tab, Contacts tab, Search field and search results, contact drop-down menu expanded and Edit option
     
  5. Deselect the list you want to remove the contact from.
  6. Click Save.

    Contact Details overlay, Lists section with lists selected, and Save button
     
  7. Review the Lists section and click the X to close the Contact Details window and return to the Contacts tab.

    Contact Details overlay, Details tab selected with "Contact details have been saved" success message, Lists section, and Close button
     

 

Remove multiple contacts from a list

If you have several contacts you want to remove from your list, it's easier to do so in a bulk action than to do it individually.

  1. In the left-hand menu, click Contacts.
  2. Click the Lists option.

    Contacts drop-down menu expanded and Lists option selected, Contacts dashboard with Lists tab selected 
  3. Next to the list you want to remove contacts from, click . . . > View list.

    Contacts tab, Lists tab selected, list drop-down menu expanded, and View list option
     
  4. Select the contacts you want to remove.
  5. Click Actions > Remove from list.

    List view with multiple contacts selected, Actions drop-down menu, and Remove from list option
     
  6. Select the list you want to remove the contacts from.
  7. Click Remove.

    Remove from list overlay, list drop-down menu, and Remove button
     

Repeat the steps for each list in your account until you've removed all unwanted contacts.

 


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